At Omega Networks, we are committed to protecting your privacy in accordance with the New Zealand Privacy Act 2020 and applicable laws across the Asia-Pacific (APAC) region. This policy explains how we collect, use, and safeguard your personal information when you visit our website, purchase products, or make donations. We prioritise privacy, using self-hosted, open-source tools to keep your data secure on our servers.
1. Information We Collect
We collect the following types of information:
- Website Usage Data: We use Matomo, a self-hosted, open-source analytics tool, to track how visitors use our site. This includes:
- Pages visited
- Time spent on the site
- Browser and device type
- Approximate location (from anonymized IP addresses)
This data helps us improve our website and is stored securely on our NZ-based servers.
- Purchases and Donations: When you buy products or donate via our WooCommerce store:
- Identity Information: We collect your name, email address, billing address, and payment details to process transactions. This is required for legal and operational purposes.
- Public Anonymity Option: For donations, you can choose to display your contribution as “Anonymous” publicly (e.g., on our site or event materials) during checkout.
- Contact Forms: If you submit inquiries, we collect your name, email, and message content to respond.
2. How We Use Your Information
We use your data to:
- Analyze site usage and enhance your experience (via Matomo).
- Process purchases and donations, issue receipts, and meet legal obligations (via WooCommerce).
- Reply to your inquiries or send order updates.
- Optionally display donation contributions publicly (anonymised if you choose).
We do not share your personal information with third parties except as required by law or to process payments (e.g., through secure gateways like WooCommerce, Stripe or PayPal, governed by their own privacy policies).
3. Tracking and Opt-Out
We use Matomo for site analytics, hosted on our own servers in New Zealand for privacy. You can opt out of this tracking at any time, except where it relates to processing your identity for purchases or donations (see Section 4). To opt out of general analytics:
You may choose to prevent this website from aggregating and analyzing the actions you take here. Doing so will protect your privacy, but will also prevent the owner from learning from your actions and creating a better experience for you and other users.
4. Donations and Identity
When you make a donation:
- No Opt-Out of Identity: We must collect your name, email, and payment details to process your contribution and comply with NZ law (e.g., tax and anti-money laundering rules). You cannot opt out of this collection.
- Public Anonymity Option: You can select “Display as Anonymous” during checkout to hide your name from public view. Your identity remains in our internal records but won’t be shared publicly.
5. Data Storage and Security
- All data is stored on our secure, NZ-based servers, protected by encryption and regular security updates.
- Transaction data (purchases, donations) is kept for 7 years to comply with NZ tax laws.
- Analytics data is anonymised and retained indefinitely unless you opt out.
6. Your Rights Under NZ Privacy Act 2020
As an NZ-focused site, we comply with the Privacy Act 2020. You have the right to:
- Access: Request a copy of your personal information.
- Correction: Ask us to fix inaccurate data.
- Deletion: Request removal of non-essential data (except transaction records required by law).
- Opt-Out: Use the Matomo opt-out feature above.
To exercise these rights, contact us at support@omega.net.nz. We’ll respond within 20 working days, as required by NZ law.
7. Cookies
We use cookies for:
- Site functionality (e.g., WooCommerce cart)
- Analytics (Matomo, opt-out available)
- Donation anonymity preferences
You can manage cookies via your browser, but disabling essential cookies may impact site use.
8. APAC Considerations
For users across APAC, we align with general privacy principles (e.g., data minimisation). If your country has specific laws (e.g., Australia’s Privacy Act 1988), our practices meet or exceed those standards where applicable.
9. Changes to This Policy
We may update this policy as needed. The latest version is always here (last updated: March 31, 2025).
10. Contact Us
Questions or requests? Email us at support@omega.net.nz.